Finn AI resolves 56% of support questions on its own. Your agents handle the rest in our AI-enhanced Inbox. Customers get help fast, your team gets their day back.
Customer service teams at 25,000+ companies move faster with Intercomm.
The AI-enhanced Inbox
Finn picks up the routine — refunds, status, integrations. Your agents see a clean queue of escalations with Finn's reasoning attached. No copy-paste, no re-asking the customer.
A single shared Inbox
Finn replies first. When it escalates, your agent sees the whole thread, the resolution attempted, and the source articles Finn cited. The handoff is instant — your customer doesn't repeat themselves.
Help Center
Write once. Publish to your Help Center and Finn picks it up automatically. Track which articles deflect the most, find the gaps, and watch your resolution rate climb.
Reports
Live cohort reports for resolution rate, customer satisfaction, and Finn's deflection. Pivot by plan, region, or article. Export a board-ready slide in two clicks.
"Finn picked up 64% of our overnight queue in the first week. The team showed up Monday and walked into a clean board for the first time in two years."
Pricing
Three plans for your team. Finn is metered: you only pay when it resolves a conversation. See the Finn pricing FAQ below for examples.
$29/seat · month
For small teams getting their first AI-augmented inbox off the ground.
$85/seat · month
For growing teams that want Finn AI on the front line and full workflow automation.
$132/seat · month
For high-touch operations — SLAs, data residency, audit logs, premium support.
Pre-Series A startups under 25 employees get the Advanced plan + 1,000 Finn resolutions / month at 10% of list. No salespeople, no commitments — just answer five questions.
Apply for the startup programFAQ
Sourced from DESIGN.md. Cream canvas, charcoal primary, single Fin Orange accent reserved for AI, white floating cards. The system reads as a careful editorial publication.
The cream canvas (#f5f1ec) is the brand's defining surface — neither white nor gray, deliberately warm. Fin Orange is the only chromatic accent and is scoped strictly to the Finn AI product.
Surface · cream, white, deep black
Text · charcoal-led, four-step ramp
Fin Orange · the single chromatic accent, AI only
Report palette · in-product analytics only, never marketing surface
Saans (substituted Inter), weight 500 for display, 400 for body. Negative tracking pulls aggressively at display sizes (-2.0px at 72px) and resolves to 0 on body. Same family carries the entire hierarchy.
Buttons sit at 8px (`rounded.md`). Pricing cards at 12px (`rounded.lg`). Product mockup tiles at 16px (`rounded.xl`). Pill radius (9999px) is reserved for tab toggles and avatar circles.
Buttons — charcoal primary · 8px radius · Fin Orange ONLY for AI CTAs
On-dark variant — quote strip context
Inputs — 44px height · 8px radius · 2px charcoal focus
Tabs & tags
Cards — pricing · featured (inverts to charcoal) · startup tinted